New Leadership at the Top
A newly appointed University President walked into the position well aware of low morale and questionable University processes ranging from hiring, contracting, data security, budget management and Equal Employment issues. The reputation of the University was on the line.
We followed-up on complaints from employees in order to separate fact from fiction. We examined all the university processes and recommended prioritized corrective action to be taken.
In less than six months the morale of the university dramatically improved as a result of the University President taking immediate steps to hear and act on situations we identified that were negatively impacting morale. Within 12 months all processes were dramatically improved, particularly the hiring process. The hiring process was brought into compliance with both federal and university regulations and improved the quality of employees hired. John’s role evolved to that of trusted advisor throughout the three year engagement.